Upskill10x ("we", "us", "our") operates the Upskill10x learning platform, including our website, learning app (LMS), and mobile application.
Information We Collect
When you create an account, we collect:
- Your full name
- Mobile number
- Email address
- A password (stored securely, never in plain text)
When you buy a course or the All-Access Pass, payment information is processed directly by our payment partner, Razorpay — we do not store your card, UPI, or bank details on our own servers.
While you learn, we track:
- Your video-watching progress within your courses
- Any questions or posts you make in our community forum
- Basic account activity (login sessions)
How We Use Your Information
We use the information above to:
- Provide you access to your course, dashboard, and community
- Communicate with you about your purchases and course updates
- Track your learning progress within the platform
Who We Share Information With
We do not sell your personal information. We share data only with:
- Razorpay, to process your payment securely
- Service providers that host our infrastructure (e.g., our cloud database and video hosting providers), solely to operate the platform
Data Retention
We retain your information for as long as your account is active, or as needed to provide our services and comply with legal obligations.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by posting a request in the Community section of the app once logged in.
Cookies
Our platform uses a single authentication cookie to keep you logged in. We do not use tracking or advertising cookies.
Children's Privacy
Our services are not directed at children under 18.
Changes to This Policy
We may update this policy from time to time. Continued use of our platform after changes constitutes acceptance of the updated policy.